Done-For-You Email Marketing for eCommerce
eCommerce email marketing agency for established online stores. Unlock the #1 most profitable channel with high-converting emails by our A-level team handling everything from A to Z.
Our Results & Numbers
average email contribution to client turnover (by default attribution)
generated from email
campaigns launched
flows built and optimized
accounts worked on since 2019
average from 15 Clutch reviews
Trusted By
Why Email Marketing is Important for Your eComm Business?
You're losing on additional profit & customer retention
Advertising costs are higher than ever, making profitability harder to achieve through advertising alone. If you already have a customer base, email marketing is one of the easiest and most cost-effective ways to generate additional revenue. For many eCommerce businesses, email marketing is what turns breakeven acquisition into profit. Without it, you’re not just leaving revenue on the table, you’re putting your store’s financial model at risk.
Higher profit margins, (much) lower cost per purchase, and the key to customer retention
Email marketing is one of the strongest drivers of customer retention for eCommerce brands. Because email-generated sales come at a much lower cost than conversions from Meta or Google Ads, they are always more profitable. What this ultimately means is a much higher net profit margin if you utilize email properly.
Why have PROGS Agency manage your email marketing?
The PROGS Agency team brings over 7 years of experience across a wide range of eCommerce niches. After testing countless campaigns, strategies, and email concepts, we know what drives results. And unlike other agencies relying heavily on unreliable part-time freelancers, our work is handled by a dedicated in-house team fully focused on our clients.
What PROGS' Email Marketing Services Cover
Campaign planning and execution
Building a campaign calendar for each month, to map the planned sends. All emails are prepared well in advance, so there is enough time to review and schedule them.
Flows
We plan and create all foundational email flows for eCommerce: welcome series, abandoned checkout, abandoned cart, browse abandonment, and post-purchase. After the core flows are built, we start adding more flows to your account and optimizing the existing ones for better performance.
Industry-relevant copy and design
The service includes all A-level specialized email copy and designs for your industry. All created in-house by a team that’s run email across apparel, supplements, cosmetics, outdoor, pet, and others.
Segmentation and list health
Regular segment management that is always relevant to your industry and current situations. All campaigns are sent to carefully selected segments.
Deliverability
Domain setup, authentication, sending reputation monitoring. We always flag when a deliverability issue is spotted and apply the right effort to improve and maintain excellent deliverability.
Forms and popups
Active ongoing management and optimization for your email-collecting forms and popups.
Reporting
We send regular monthly reports that objectively show our results – transparency is a key priority in our reports as we emphasize multiple source monitoring and alternative attribution models.
Why Our Service Wins
Rarely found in other agencies' email marketing services
Deep-Dive Analytics Beyond Klaviyo
Most platforms take credit for any sale that happens near an email. That makes the numbers look great, but it hides what’s actually working. We compare Klaviyo, GA, and your attribution tool side by side, separating email-driven sales from those generated by other channels. We go deeper than surface-level reports – tracking how customers shop over time. What % of customers come back and how products are bought together. That tells us where to focus your flows, offers and creative.
A-Level Creative, Every Time
We produce only world-class creatives for your brand – aligned perfectly with your style and best practices in your industry. Before the start, we do deep research into your brand and niche to make sure our creative converts from day #1. No compromises & no generic templates.
Collaboration That Feels In-House
Working with our team feels like you are working with your own in-house team – you can expect fast replies that are always on-point. Our specialists will proactively share relevant updates and performance notes so you’re always aware of what’s being worked on and how email marketing is contributing to your eCommerce store.
A Fair Price for Real Work
Let’s be honest about what most agencies charge. Some will quote you over $10,000 for a standard email marketing management package. Others hide behind a % of the revenue your email marketing generates, a number that’s usually inflated and rarely reflects the actual work. And plenty will happily bill you over $2,000 for just 4 campaigns/month. That’s not pricing, it’s overreach. With PROGS you pay a fair rate that reflects the real work behind every email. No padded %s or premiums for the logo on the invoice, just honest value for what you actually get.
Your Journey With Us
Discovery Call
A call to discuss your current setup and any low-hanging fruits to be implemented right away. Answering any relevant questions. Discussing details about our process.
Account Review
With (at least) analyst access, we check your account to make an overview that points out all current strengths & weaknesses and lists our recommendations on what should be worked on.
Initial Implementations
If we decide to move forward, the initial implementations will be started within the next few days to collect low-hanging fruits and/or eliminate any major setup problems you might have.
Starting Our Sustainable Journey
After the most important points are covered, we will start aiming towards the high numbers (~40% contribution) and embark on our progressive optimization & campaign maintenance frameworks.
Exploring Beyond Email Marketing
As time goes by, results grow, and we can also start working on other marketing channels to improve your results further.
Email Marketing Case Studies From Our Clients
generated from email after a severe bot attack
Weston Store: $2M from email after a severe bot attack
Weston Store sells heated apparel. A severe bot attack hit the account; we rebuilt it and the programme has generated $2M from email.
Project AD: 7% to 48% of revenue in six months
A US premium supplements brand. We merged and refiltered overlapping post-purchase flows, rebuilt the master template, and added VIP, nurture, abandoned cart and sunset flows plus SMS. Campaigns went to two or three a week, mixing educational and promotional, designed and plain-text.
Email went from 7% of revenue to nearly 50% in six months – 34% by month three – and has held between 40% and 50% ever since. Over $160,000 from Klaviyo between March and August.
Already performing well? Rue Madame started at 30%
A fashion retailer in South East Asia, already at 30% contribution when we started – a strong number by any measure. Two months later it was 48%. Flow contribution went from 11% to 26%, and the two new flows we built reached around $80,000 a month and became the account’s most efficient. Over $100,000 a month more from email than before.
What Our Clients Say
I’m impressed by PROGS’ human attitude towards their clients, huge professionalism and incredible results!
Dimitar Draganov · E-Commerce Manager, LBD.BG
They’re performance-driven, and their ability to bring results and optimize the whole operation is impressive.
Executive · Ubuntu Trading
They are perfect in every aspect of their work.
Antonio Genov · Co-Owner, Better Tan
I was very impressed by their organization and their patience with me as I learned more about Klaviyo.
Dalia Rojas · Owner, Sixty61
PROGS communicates effectively and has a personalized approach.
Blagovest Kamenov · Co-Founder & CEO, Sabermasters
Progs did a great job coming up with campaign ideas, noticing issues on my account (and fixing them), as well as finding ways to increase the revenue in the store.
Brandi Sutter · Founder, Weston Store
I’ve been very impressed with their personable attitude towards customers and their efficiency in managing projects.
Georgi Dimitrov · CEO & Co-Owner, InaEssentials
The communication is amazing, the skills of their employees were well beyond expected. I have hired many agencies and they are the only one who exceeded my expectations.
Executive · Battling Blades
They were very fast and easy to work with! It’s been great and we will hire them again.
Melita Cyril · CEO, Q for Quinn Inc.
Frequently Asked Questions
How long before I see results?
The first results can be immediately observed when a new flow is launched in the first 2 weeks of collaboration; however, truly conclusive results can only be observed beyond the 45th day of our collaboration.
Which platform do you work on?
We primarily work with Klaviyo, as most of our clients prefer to use it. We also maintain and have experience with partnerships with Omnisend, Mailchimp, MailerLite, and Brevo.
Who actually does the work?
Your assigned specialist plus our in-house copy and design team. Your specialist carries a maximum of six accounts.
What if my email is already performing well?
Most accounts we take on, including strong ones, have a flow structure that’s significantly underdeveloped. Once we introduce our optimizations and run the first month of campaigns, the difference is usually substantial. Book a free account review to see where your quickest wins are.
Do you do flows, campaigns, or both?
Both, and they’re not separable. Flows without campaigns leave the list cold; campaigns without flows waste every triggered moment. A flow build is the start of the work, not the end – we test and expand them every month, because offers go stale, products get discontinued and segments drift.
What does it cost?
One flat monthly fee covering strategy, copy, design, campaigns, flows, pop-ups, and reporting. No add-ons, no change orders. A lot of agencies will charge you thousands for a handful of emails, or take a % of your email revenue that keeps growing whether the work does or not. We price on the actual work, so the number is fair and stays that way. The exact figure depends on send volume and scope, so we quote it on the call once we’ve seen the account.
What happens in the first month?
Account review, then the fixes that matter most: setup problems, deliverability, segmentation, and whichever flows are missing or misconfigured. You’ll see the plan before anything ships.
Are we locked into a contract?
No. We work under a contract, but it isn’t a lock-in. You can cancel at any time with 7 to 30 days’ notice, depending on your agreement.
